May 11, 2024

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The New Era of Social Media Marketing: Why Entertainment Is King


The big shift you probably didn't miss ... but are also ignoring for your business social media channels

A woman in a white tank top is standing in front of a camera.

The biggest shift in social media marketing over the past five years hasn’t been short-form video, or even the development of generative AI. The key evolution, from a marketing-specific perspective, has been the move away from interaction and towards straight entertainment. You've seen it yourself ... but are you using it?

Content consumption ... how things have changed

As Australians, we've seen our fair share of trends come and go, but one thing remains constant: our love for good entertainment (particularly when it focuses on things relevant to us). With the rise of platforms like TikTok and Instagram, where content consumption is at an all-time high, you've probably noticed a bit of a shift.


Users are no longer just looking for interaction; they want to be entertained. They scroll through feeds not to buy but to laugh, learn, and connect emotionally with content. This evolution in viewer habits signals a prime opportunity for businesses: to captivate an audience through entertainment.

A man wearing a ny hat is taking a picture with a cell phone.

Why entertainment works at the top of the funnel

Understanding the marketing funnel is crucial, especially the 'awareness' stage at the very top. This is where potential customers first come into contact with your brand, and you only get one shot to make a good impression. Here’s where entertainment is a game changer. It serves not just to attract but also to hold the attention of potential customers. When content is enjoyable, viewers are more likely to remember your brand and share your content, increasing reach and impact. Simple right? But when you take a moment to think about it - it is something you have probably experienced with brands you follow and engage with.

Strategies for incorporating entertainment into social media

So, how can your business make the most of this change? Start by understanding your audience deeply—what do they find entertaining? Is it humor, heartwarming stories, or perhaps educational content that feels like a light bulb moment? Whatever it is, weaving these elements into your social media can transform your brand's engagement rates.



  • Be Authentic: Audiences can spot a hard sell from miles away, so keep it genuine.
  • Mix It Up: Use a variety of content formats, from videos and memes to interactive polls, keeping your feed fresh and exciting.
  • Engage Through Stories: Everyone loves a good story, so tell yours in a way that embodies your brand values and entertains your audience simultaneously.


Challenges and considerations


Shifting focus towards entertainment doesn't come without its hurdles. Ensuring brand consistency and measuring the ROI of entertaining content are common challenges as is avoiding creating content that just misses the mark or at worst - offends people deeply. It’s vital to set clear goals and use analytics to track what works and what doesn’t. Remember, the goal is to entertain, but also to align this content with your broader business objectives.

Makes sense right? More than a trend.


Entertainment in social media marketing isn’t just a trend; it’s a powerful strategy to enhance brand awareness and engagement. By captivating an audience through entertainment, you're more likely to convert them into customers down the line while building brand awareness. All the good things we want to happen when marketing our businesses!

Think your social media strategy needs a bit of a revamp? Why not inject some entertainment into your content and see how your audience responds? For more tips and updates, don't forget to subscribe to our newsletter and follow us on our social channels. Let’s make marketing fun again!

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