Welcome to Our Help Desk

Immediate response times may vary due staff capacity, however we will make every effort to resolve your request in a timely manner based off an initial assessment. 

Please note that all assistance requests are billable at a per hour fee of $150 + gst (billed pro rata). You only pay for how long it takes us to resolve the issue / request.

All work is undertaken during business hours (Mon - Thursday 8 - 4pm, Fri 8 - 12pm). After hours support is limited and is a minimum of $150 call out.

High frequency/change users (real estate etc). If you would like to explore a fixed retainer fee in-lieu of ad-hoc requests please let us know via our contact page.